Terms of Service

LeadLumo is an online service operated under the LeadLumo brand by Muhammet Yuşa Öztürk as an individual service provider based in Istanbul, Türkiye. Contact: support@leadlumo.io.

By creating an account, purchasing a plan, or using LeadLumo, you agree to these Terms and acknowledge our Privacy Policy. If you use LeadLumo for an organization, you confirm that you have authority to accept these Terms for it.

LeadLumo lets users initiate keyword-and-location searches for local businesses, review public business-profile and website-presence signals, save records one at a time, schedule monitoring, and collaborate in private workspaces. Features, providers, quotas, and availability may change as the service develops.

LeadLumo is a research and organization tool. It does not send or automate email, SMS, calls, or social messages; discover personal email addresses; sell access to a precompiled business database; provide bulk saving; or provide CSV, spreadsheet synchronization, or a public data API.

You must provide accurate information, keep credentials secure, and notify us promptly of unauthorized access. Workspace owners and authorized members are responsible for invitations, roles, shared data, and activity performed through their accounts. You may not share an account in a way that bypasses seat limits.

You may not use LeadLumo to violate law or third-party rights; send unlawful, deceptive, or unsolicited communications; harass individuals; collect sensitive personal data without authority; bypass quotas or security controls; probe or disrupt the service; resell access without permission; or use automated means beyond features we expressly provide.

If you use information outside LeadLumo, you are responsible for establishing a lawful basis and complying with privacy, electronic-communications, advertising, and anti-spam laws applicable to you. See our Responsible Use Policy.

Search results and website analysis depend on third-party sources and automated checks. Information may be incomplete, outdated, duplicated, or inaccurate. LeadLumo does not guarantee that a business needs a service or that public business-profile details are correct.

Paddle, business-search providers, and other third-party services are governed by their own terms, licenses, usage limits, and attribution requirements. You must comply with applicable provider terms. We are not responsible for third-party service changes, outages, or account restrictions.

Free and paid plans may include different search quotas, workspace seats, integrations, and features. Current plan details are shown on the pricing page. Unused monthly quota does not roll over unless expressly stated.

Paid subscriptions are sold and processed by Paddle as merchant of record. Subscriptions renew automatically for the selected billing period until canceled. Taxes, payment authorization, invoices, and payment-method handling are managed through Paddle. Plan changes may alter available quota, seats, and features.

You may cancel a paid subscription through the available billing portal. Cancellation normally takes effect at the end of the current billing period, and access continues until then unless otherwise stated.

Payments are generally non-refundable once access to the service has been provided or the service has been used, except where a refund or withdrawal right is required by applicable law. The complete rules are in our Refund Policy and Paddle’s applicable buyer terms.

You retain ownership of notes, tags, and other content you submit. You grant us a limited right to host, process, copy, and transmit that content only as needed to operate, secure, and improve the service. You must have the necessary rights to submit and use that content.

LeadLumo’s software, branding, interface, documentation, and original content are owned by the operator or applicable licensors. These Terms grant only a limited, revocable, non-transferable right to use the service in accordance with your plan.

We may modify, suspend, or discontinue parts of the service, including to address security, provider, legal, or operational issues. We may restrict or terminate access for material breach, unlawful use, nonpayment, security risk, or abuse. Where reasonable, we will provide notice before a material discontinuation.

LeadLumo is provided on an “as available” basis. To the maximum extent permitted by law, we disclaim implied warranties and do not guarantee uninterrupted service, specific commercial results, or accuracy of third-party data.

To the maximum extent permitted by law, our aggregate liability arising from the service will not exceed the amount you paid for LeadLumo during the 12 months before the event giving rise to the claim. Nothing in these Terms excludes liability or consumer rights that cannot legally be excluded.

These Terms are governed by the laws of Türkiye. Courts and competent authorities in Istanbul, Türkiye will have jurisdiction, except where mandatory consumer law gives you the right to bring a claim elsewhere. Mandatory consumer protections applicable in your country of residence remain unaffected.

We may update these Terms when the service or legal requirements change. Material changes will be communicated through the service or another reasonable channel. Continued use after an update takes effect constitutes acceptance where permitted by law. Contact support@leadlumo.io with questions.